shipping policy

welcome to mavero! we appreciate your enthusiasm for our pre-order model. please familiarize yourself with our pre-order shipping policy:

1. pre-order processing: pre-orders are crafted with care and processed within the specified timeframe mentioned on the product page. this allows us to tailor each piece to perfection.

2. estimated shipping dates: shipping dates for pre-orders are provided on the product page. please refer to this information for the expected dispatch of your unique mavero items.

3. shipping methods: we offer standard and expedited shipping options for pre-orders. choose the method that suits your preferences and urgency.

4. shipping costs: shipping costs for pre-orders are calculated at checkout based on your selected shipping method and delivery address. free shipping may be available for pre-orders over a certain amount.

5. tracking information: once your pre-order is shipped, you will receive an email with tracking information, allowing you to monitor your package's journey.

6. address accuracy: ensure your shipping address is accurate during the pre-order process. we are not responsible for orders delivered to incorrect addresses provided by the customer.

7. delays and exceptions: while we strive to meet estimated shipping dates, unforeseen circumstances may cause delays. we appreciate your understanding and patience.

8. returns due to non-delivery: if a pre-order package is returned due to non-delivery, the customer is responsible for any re-shipping costs.

9. lost or stolen packages: mavero is not responsible for lost or stolen pre-order packages. please contact the carrier for assistance.

10. contact us: for any pre-order shipping inquiries, contact us at mavero.help@gmail.com.

thank you for your support and patience as we work to deliver the exceptional style and distinction you expect from mavero!